Cancellation policy

All cancellations must be advised to Zantium Travel d.o.o. in writing.

Cancellation policy:

• 44 – 30 days before departure – 50% of the total balance will be charged as cancellation fee
• 29 – 15 days before departure – 75% of the total balance will be charged as cancellation fee
• 14 – 0 days before departure – 100% of the total balance will be charged as cancellation fee

Date change fee – 50,00 € per person (valid only if the change is done 30 or more days prior to the booked departure, otherwise regular cancellation clause will be applied)

*upon RQ/subject to availability.

The stated expenses apply to changes in departure dates or accommodation facilities as well as for all other significant changes. Zantium charges actual substitution expenses if the traveler-contractee terminates the travel contract and finds another client for the same reservation that satisfies all conditions for consuming the stated travel arrangement. If the traveler has not paid the remaining amount or insured the undisputable payment of the travel arrangement 21 days before the travel departure, Zantium shall consider that the traveler has terminated the reservation, without possibility of reimbursement of the settled advance payment for the travel arrangement.