Cancellations must be advised to Zantium Travel d.o.o. in writing.
Cancellation policy: From the day of confirmation up till 45 days prior to arrival – DEPOSIT (200 € per person) – non-refundable
44-30 days – 50% of the total balance will be charged
29-15 days – 75% of the total balance will be charged
14-00 days – 100% will be charged (and no show)
Date change fee – 20 € per person (valid only if the change is done 30 or more days prior to the booked departure, otherwise regular cancellation clause will be applied)
NOTE: upon request and subject to availability.
The stated expenses apply to changes in departure dates or accommodation facilities as well as for all other significant changes. Zantium charges actual substitution expenses if the traveller-contractee terminates the travel contract and finds another client for the same reservation that satisfies all conditions for consuming the stated travel arrangement. If the traveller has not paid the remaining amount or insured the undisputable payment of the travel arrangement 21 days before the travel departure, Zantium shall consider that the traveller has terminated the reservation, without possibility of reimbursement of the settled advance payment for the travel arrangement.